Terms of Service

Article 1(Purpose)

The purpose of these Terms of Service is to prescribe the rights, obligations, and responsibilities between Onesoftdigm Corporation (the "Company") and its Members, and other necessary matters regarding the use of the health management solution Fitrus and its related services (the "Service") provided by the Company.

Article 2(Definitions)

The definitions of terms used in these Terms are as follows. Terms not defined in this Article shall be governed by relevant laws and regulations or specific service policies, and matters not prescribed therein shall follow general commercial practices.

"Service" refers to the non-medical health management services provided by the Company regardless of the type of device (including various wired/wireless devices such as PCs and mobile devices) used by the Member, which include Fitrus device integration, health information analysis and insight provision, and data integration functions with other platforms.
"Member" refers to a customer who enters into a Use Contract with the Company in accordance with these Terms and provides personal information to use the Service after completing the membership registration process.
"Fitrus Device" refers to hardware devices manufactured and sold by the Company or developed through technical partnerships with the Company, specifically referring to the "Fitrus Watch" and "Fitrus Plus".
"Use Contract" refers to all contracts entered into between the Company and the Member regarding the Service.
"Termination" refers to the cancellation of the Use Contract by either the Company or the Member.
"Content" refers to various information such as text, images, numerical values, and insights provided by the Company to the Member in connection with the provision of the Service.
"App Store" refers to online platforms where mobile applications can be distributed and downloaded, such as the Apple App Store and Google Play Store.
"Personal Information" refers to information regarding a living individual as defined by relevant laws such as the Personal Information Protection Act, and for the purposes of these Terms, includes sensitive information such as the Member's health information.
"Health Information" refers to information related to physical status, such as step counts, heart rate, and body composition values, collected, measured, or recorded through Fitrus device integration or direct input by the Member during the use of the Service.
"ID" refers to a unique identification information created through an email address or integration with social services (Naver, Kakao, Google, Apple, etc.) approved by the Member and the Company for the identification of the Member and use of the Service.
"Nickname" refers to an alias set by the Member to identify themselves within the Service in place of the ID.

Article 3(Rules Outside the Terms)

Matters not prescribed in these Terms shall be governed by relevant laws such as the Telecommunications Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act, or individual terms of service, operation policies, and detailed guidelines established by the Company. Relevant laws and individual terms of service shall take precedence over these Terms, and detailed guidelines and operation policies shall apply within the scope of these Terms.

Article 4(Disclosure and Amendment of Terms)

The Company shall post the contents of these Terms, the trade name, the name of the representative, the location of the business office, phone number, fax number, email address, and business registration number on the initial screen or a linked screen of the Service so that Members can easily access them.
The Company may amend these Terms within a scope that does not violate relevant laws such as the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Framework Act on Consumers.
When the Company intends to amend these Terms, it shall announce the effective date and the reason for the amendment along with the current Terms on the site or via the email address registered by the Member from 7 days prior to the effective date until the day before the effective date. However, if the amendment is unfavorable to the Member, a grace period of at least 30 days shall be provided, and notification shall be made via the site or the registered email address.
If a Member does not explicitly express refusal to the application of the amended Terms while the Company announces the amended Terms in accordance with the preceding paragraph, the Member shall be deemed to have agreed to the amended Terms.
If a Member does not agree to the application of the amended Terms, the Company cannot apply the contents of the amended Terms, in which case the Member may terminate the Use Contract. However, if there are special circumstances where the existing Terms cannot be applied, the Company may terminate the Use Contract.

Article 5(Provision of Service)

The Services provided by the Company are as follows:
1. Physical data collection and analysis services through Fitrus device integration provided by the Company.
2. Personalized guides and content provision services based on the Member's health records.
3. Any other services additionally developed by the Company or provided to Members through partnerships.
4. Services including events provided directly or jointly with partners, and other incidental services or tasks determined by the Company.
In principle, the Service shall be provided 24 hours a day, 7 days a week, unless there is a special technical or business obstacle to the Company. However, the Service may be temporarily suspended in whole or in part for reasons such as maintenance of the Company's system, replacement of communication equipment, or force majeure events.
When using the Service via a network, data communication charges may occur according to the policy of the Member's telecommunications carrier, and excessive charges may apply, particularly during international roaming. The Company shall not be held responsible for charges incurred in this regard.
The Company may change the Service being provided based on operational or technical needs. The contents and effective date of the changed Service shall be announced to Members in advance in the manner prescribed in Article 10. However, if there are unavoidable reasons that prevent prior notice or if the matter is not significant, an announcement may be made after the change.
The Company may divide the Service into certain ranges and separately designate available hours for each range.

Article 6(Differentiation from Medical Services and Member Precautions)

All information and guides provided in the Service are for reference purposes to assist in general health management and cannot replace medical acts such as diagnosis, treatment, or prescription of diseases under the Medical Service Act.
Since the information provided in the Service is based on statistical data and the Member's measurements, it does not medically guarantee the Member's actual health status.
If a Member feels any physical abnormality while using the Service or requires professional medical advice, they must immediately stop using the Service and consult a professional such as a doctor.
The Company shall not be held liable for any physical or mental damage or results arising from the Member's reliance on the information provided by the Service or decisions made based thereon, unless there is intentional misconduct or gross negligence on the part of the Company.

Article 7(Change and Suspension of Service, etc.)

The Service provided by the Company may be temporarily restricted or suspended in whole or in part in cases such as maintenance of the system, replacement of communication equipment, the occurrence or threat of national emergencies such as war, civil war, or power outages, or the suspension of telecommunications services by a common carrier under the Telecommunications Business Act.
If the content of the Service is changed, the Company may change the content of the Service to be provided under future contracts. In this case, the changed content and the effective date shall be notified in the manner prescribed in Article 10.
When the Company restricts or suspends the use of the Service, it shall notify the Member of the reason, the period of restriction, and the scheduled date and time in the manner prescribed in Article 10 before restricting or suspending the Service.
If the Company becomes unable to continue the Service due to reasons such as a change in business items, abandonment of business, or integration between companies, it may terminate the Service by notifying the Member in the manner prescribed in Article 10 at least 30 days prior to the termination date.
In principle, the Company shall provide prior notice when restricting or suspending the Service for reasons under Paragraphs 1 and 2 of this Article. However, if there are unavoidable reasons that prevent prior notice or if the matter is not significant, an announcement may be made after the event.
The Company shall not be held liable for the results arising from the change, suspension, or termination of the Service under this Article, unless there is intentional misconduct or gross negligence on the part of the Company.

Article 8(Conclusion of Use Contract)

The Use Contract is concluded in the following cases:

The Use Contract is concluded when a person who intends to become a Member applies for registration by filling out member information according to the form prescribed by the Company and expressing consent to these Terms, and the Company accepts such application.
Users may register via email or social login (Naver, Kakao, Google, Apple, etc.), and the login methods provided may vary depending on the device (OS) or language settings used.
The Company may refuse to accept an application for registration or may terminate the Use Contract ex post facto in the following cases:
1. If the applicant is under 14 years of age.
2. If the applicant has previously lost their membership status under these Terms, except when the Company's approval for re-registration has been obtained.
3. If a name other than the real name is used or if another person's name is stolen.
4. If essential information required by the Company is omitted or falsely stated.
5. If approval is impossible due to reasons attributable to the user or if the user violates the operation principles prescribed by the Company, including these Terms.
6. If the user intends to use member information already in use or an ID and Nickname that harm public order and morals.
7. If acceptance is deemed inappropriate for any other reason.
The Use Contract is established at the time the Company indicates the completion of registration in the application process.
Members shall not register for multiple memberships for the purpose of illegal or expedient acts or bypassing service operation policies.
The Company may withhold acceptance of registration until the cause is resolved if there is a shortage of service-related facilities or if there is a technical or business problem.
In principle, when the Company does not accept or withholds acceptance of service use under Paragraphs 3 and 6, the Company shall notify the applicant. However, an exception shall be made if notification cannot be made without the Company's fault.
The Company may differentiate use by subdividing use time, frequency of use, service menus, etc., for Members according to Company policy.

Article 9(Termination of Use Contract and Restriction of Use)

A Member may apply for termination of the Use Contract at any time by using the membership withdrawal function within the Service. The Company shall process this without delay in accordance with relevant laws. However, if it is necessary to perform a contract already entered into, these Terms shall continue to apply.
When a Member withdraws, the Member's personal information shall be destroyed immediately upon termination, except when the Company retains member information in accordance with relevant laws and the Privacy Policy.
If a Member violates the obligations of these Terms or interferes with the normal operation of the Service, the Company may unilaterally restrict the use of the Service in stages, such as suspension, blocking, contract termination, or initialization.
1. If false information is stated at the time of application for registration.
2. If the order of service operation is threatened, such as by interfering with the normal use of other members or stealing their information.
3. If acts prohibited by relevant laws or these Terms are performed.
4. If acts contrary to public order and morals are performed.
5. If it is otherwise deemed inappropriate to remain registered as a Member.
When the Company terminates the Use Contract or restricts use under this Article, the Company shall notify the Member in the manner prescribed in Article 10. The Member may provide an explanation according to the procedures set by the Company, and if the objection is deemed justified, the use of the Service may be resumed.
The Company may suspend the use of the Service for the relevant account until the investigation of the following reasons is completed:
1. If a legitimate report is received that the account has been hacked or stolen, or used for a crime.
2. If provisional measures for service use are necessary for other similar reasons.
Members may file an objection regarding the restriction of use under this Article according to the procedures set by the Company. At this time, if the Company deems the objection justified, the Company may resume the use of the Service.

Article 10(Notification to Members)

The Company may notify Members using contact information such as email, app push notifications, phone numbers, and addresses provided by the Member at the time of registration, or through other communicable services.
If the Company intends to notify an unspecified large number of Members, it may substitute individual notification by posting the notice on the service announcement board for at least one week. However, individual notification shall be made for matters important to the Member's use of the Service.
In cases where individual notification is difficult due to the Member's failure to provide contact information, failure to update information after changes, or incorrect entry, the Company shall be deemed to have provided individual notification by making the announcement as described in the preceding paragraph.

Article 11(Change of Member Information)

Members may view and modify their personal information at any time through the personal information management screen. However, some information necessary for service management, such as email, may not be modifiable.
If any information stated at the time of application for membership registration changes, the Member must immediately modify it online or notify the Company of the changes by email or other methods.
The Company shall not be held liable for any disadvantages arising from the failure to notify the Company of the changes mentioned in Paragraph 2.

Article 12(Personal Information Protection)

When collecting personal information from Members, the Company collects only the minimum information necessary for the provision of the Service.
The Company shall strive to protect the Member's personal information in accordance with relevant laws such as the Personal Information Protection Act. The protection and use of personal information shall be governed by relevant laws and the Company's Privacy Policy. However, the Company's Privacy Policy does not apply to linked sites other than the Company's official services.
When collecting sensitive information, the Company must obtain the consent of the subject.
The Company shall not be held liable for any information, including account information, exposed due to reasons attributable to the Member.
Matters regarding personal information protection other than those prescribed in these Terms shall follow the Company's Privacy Policy.

Article 13(Obligations of the Member)

Members shall not perform the following acts:
1. Registering false information in member information.
2. Stealing or impersonating information of the Company's operator, employees, related parties, or other third parties.
3. Arbitrarily changing posted information or harming the Service.
4. Transmitting or posting information other than that prescribed by the Company.
5. Infringing on intellectual property rights such as copyrights of the Company or other third parties.
6. Damaging the reputation or interfering with the business of the Company or other third parties.
7. Collecting, storing, disclosing, or disseminating other members' personal information without consent.
8. Reverse engineering, copying, disassembling, imitating, or modifying the software or firmware of the Service and 'Fitrus' devices.
9. Generating or manipulating health information to enter it in an abnormal way.
10. Causing a load on the Company's servers by using the Service in an unauthorized way, whether manually or automatically.
11. Using the Service for profit-making purposes without the Company's consent.
12. Exploiting known or unknown bugs to use the Service.
13. Deceiving others to gain profit or causing damage to others in connection with the use of the Service.
14. Any other illegal or unjust acts.
Members must comply with these Terms and the details notified by the Company in connection with the Service and shall be held liable for all losses and damages arising from the violation or failure to perform the Terms and notifications.
Members must comply with relevant laws, the provisions of these Terms, operation policies, and announcements regarding the Service, and shall not perform any other acts that interfere with the Company's business.

Article 14(Management and Protection of Members)

Members are responsible for the management of their ID and password and shall not allow third parties to use them.
The Company may restrict the use of an ID if there is a concern about personal information leakage, if it is antisocial or contrary to public order and morals, or if there is a concern it could be mistaken for the Company or a Service operator.
If a Member realizes that their ID or password has been stolen or is being used by a third party, they must immediately notify the Company and follow the instructions. The Company shall not be held liable for any disadvantages arising from the failure to notify such fact or from the failure to follow the Company's instructions even after notification.
The Company may restrict or change the use of a Member's ID or Nickname in the following cases:
1. If there is a concern about personal information leakage.
2. If it causes repulsion to others or is contrary to public morals.
3. If there is a concern it could be mistaken for the Company or an operator of the Company.
4. If there is a concern about infringing intellectual property rights such as copyrights of the Company or third parties, or damaging their reputation.
5. If there are other reasonable grounds.

Article 15(Obligations of the Company)

The Company shall not perform acts prohibited by relevant laws and these Terms or acts contrary to public order and morals and shall do its best to provide the Service continuously and stably as prescribed by the Terms.
The Company shall maintain a security system for personal information protection so that Members can safely use the Service and shall comply with the Privacy Policy.
The Company shall process opinions or complaints raised by Members in connection with the use of the Service if they are deemed justified. Regarding the opinions or complaints raised by Members, the Company shall convey the processing progress and results through announcements or email.
When a failure occurs in facilities or data is lost or damaged, the Company shall do its best to repair or restore it without delay unless there are unavoidable reasons such as force majeure events, emergencies, or technical defects that are impossible to resolve.
The Company shall not send commercial advertising emails, mobile phone messages, phone calls, or mail for profit without the Member's consent to receive them.

Article 16(Provision of Information and Posting of Advertisements)

In operating the Service, the Company may provide various information to Members by posting it on the Service screen or by transmitting email.
Various information provision or profit-oriented advertisements such as surveys and events may be provided to Members via email, app push notifications, etc. However, this only applies when the Member has explicitly agreed to receive advertisements, and information transmitted by the Company to Members for the provision of the Service may be provided regardless of explicit consent to receive as it is for the fulfillment of obligations under these Terms.
Even for Members who have refused to receive information, the Company may provide information in the manner prescribed in Paragraph 1 for matters that Members must know, such as changes to the Terms of Service, Privacy Policy, or other important matters that may affect the Member's interests or matters necessary for service use.
Members shall not take measures such as changing, modifying, or restricting posts or other information in connection with the Service provided by the Company.
Communication or transactions conducted by the Member by using advertisements posted on the Service or participating in advertisers' promotional activities through the Service are entirely between the Member and the advertiser. If a problem arises between the Member and the advertiser, the Member and the advertiser must resolve it directly, and the Company shall not bear any responsibility in this regard unless there is intentional misconduct or gross negligence by the Company, such as actively participating in the advertiser's illegal acts or leaving illegal acts unattended through intent or gross negligence.

Article 17(Attribution of Copyright and Use)

All rights including copyrights and intellectual property rights related to the Service provided by the Company and related matters shall be attributed to the Company.
Among the information obtained by the Member through the use of the Service, the Member shall not use information whose rights are attributed to the Company for profit-making purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods, or allow third parties to use it without prior approval from the Company.

Article 18(Disclaimers)

The Company shall be exempted from liability for providing the Service if it cannot provide the Service due to force majeure events such as natural disasters or equivalent causes.
The Company shall not be held liable for obstacles to service use or damages caused by reasons attributable to the Member.
Regarding the use of services provided free of charge, the Company shall not be held liable unless there are special provisions in relevant laws.
The Company shall not be held liable for damages incurred by the Member due to information obtained by using the Service.
The Company shall not be held liable for damages incurred by the Member if a common carrier suspends or fails to normally provide telecommunications services.
The Company shall not be held liable for damages incurred by the Member due to unavoidable reasons such as maintenance, replacement, regular inspection, or construction of facilities for the Service. However, this shall not apply in the case of intentional misconduct or negligence on the part of the Company.
The Company shall not be held liable for damages caused by errors in the Member's mobile device, etc., except in cases of intentional misconduct or gross negligence on the part of the Company.
The Company shall not be held liable for damages caused by materials obtained by the Member during the use of the Service, except in cases of intentional misconduct or gross negligence on the part of the Company.
The Company shall not be held liable for legal liability arising from the Member's posting, transmission, storage, or inquiry of materials while using the Service.
The Company shall not be held liable for cases where the Member incorrectly enters member information such as ID, password, or email, or for resulting damages.
The Company shall not be held liable for the reliability or accuracy of information, materials, or facts posted by the Member in connection with the Service.
The Company shall be exempted from liability for transactions conducted between Members or between a Member and a third party through the Service.
The Service provided by the Company cannot be used for medical purposes, and health-related information or content provided in the Service is for reference only and cannot replace medical diagnosis or treatment. Members must consult a professional such as a doctor if they have health problems, and the Company shall not be held liable for health problems resulting from the use of the Service.

Article 19(Dispute Resolution)

The Company shall strive to process complaints and opinions raised by Members without delay. However, if prompt processing is difficult, the reason and processing schedule shall be notified to the Member.
Lawsuits filed between the Company and the Member shall be governed by the laws of the Republic of Korea.
If a dispute arises between the Company and the Member in connection with the use of the Service, the Company and the Member shall consult sincerely to resolve the dispute.
If the dispute is not resolved even through the consultation mentioned in Paragraph 3, both parties may file a lawsuit with the competent court under the Civil Procedure Act.

Article 20(Interpretation of Translation)

These Terms of Service may be translated into other languages for convenience. However, in the event of a conflict between the Korean version of the Terms and the translated version, the Korean version shall prevail.

Article 21(Operation of Regulations)

Matters not prescribed in these Terms shall be governed by relevant laws, and matters not prescribed by law shall follow commercial practices.

Article 22(Revision History)

Announcement Date: May 23, 2026
Effective Date: May 30, 2026