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fitrus plus
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FAQ
  • Is there any device connected to your iPhone using Bluetooth 4.0 or lower version? If so, the device might not be connected properly. If a problem occurs, disconnect the device that has Bluetooth 4.0 or lower connection and try to reconnect Fitrus plus. 2020-10-28 09:40:45

  • If you have Fitrus Plus, you can measure your heart rate and stress level through the Fitus T App. The heart rate and stress level are calculated by ONESOFTDIGM's own algorithm. If you press the sensor too hard or if you do not completely cover it with your finger, the measurement may not be perform… 2020-10-28 09:20:45

  • If you have a Fitrus Plus, you can measure the temperature in the Fitrus T App. The temperature that can be measured by the Fitrus Plus is the object surface temperature and the skin temperature. The temperature measurement sensor is a contactless sensor, so please measure it at a distance about 5cm… 2020-10-28 09:10:09

  • Try to activate GPS (location) if the connection is not working properly. If GPS (location) is not enabled, Bluetooth connectivity may not be performed smoothly. Please activate GPS (location) and Bluetooth connection when connecting the Fitrus Plus with your smartphone. iPhone Go to Settings - Pe… 2020-10-28 09:00:33

  • Please check the sync settings in the app first. In the app, go to the Settings ⇒ Sync menu and select between the steps on your phone, Fitrus Plus, and all steps. Android Automatically captures the steps counts data from your phone, and if it doesn't perform the measurement properly, please unchec… 2020-10-28 11:23:18

  • Fitrus Plus is not a medical device and is not a product for the disease diagnosis, treatment, cure, or prevention. Please consult with experts on disease diagnosis, treatment, cure, and prevention. 2020-07-16 16:30:16

  • The Fitrus Plus device can be reset by pressing the power button continuously for about 5 seconds. If the device stops or malfunctions, try using it after resetting it. 2020-07-04 15:02:24

  • Under the Settings ⇒ Sync menu, you can select the option to capture the number of steps from your phone, Device Fitrus Plus, or all steps. Steps from the phone For Android, you can choose between Android and Google Fit, and the number of steps measured on the phone is displayed in the Fitrus A… 2020-07-03 14:49:55

  • Please check the sync settings in the app first. In the app, go to the Settings ⇒ Sync menu and select between the steps on your phone, Fitrus Plus, and all steps. Android Automatically captures the steps counts data from your phone, and if it doesn't perform the measurement properly, please unchec… 2020-07-01 18:03:26

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