FAQ


FITRUS > Service Update & FAQ

The steps counts are not increasing properly.

Page Information

Category FitrusT
Subdivision Apps

Contents

Please check the sync settings in the app first.
In the app, go to the SettingsSync menu and select between the steps on your phone, Fitrus Plus, and all steps.

Android
Automatically captures the steps counts data from your phone, and if it doesn't perform the measurement properly, please uncheck the Fitrus through your phone's SettingsBatterySleep mode exception app lists.
(The steps data capturing features in the smartphone may not be supported for some models.)

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iOS
If you want to capture the steps data provided from Apple, please go to Settings > Sync and select Health App.

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