Please check the sync settings in the app first. In the app, go to the Settings ⇒ Sync menu and select between the steps on your phone, Fitrus Plus, and all steps. Android Automatically captures the steps counts data from your phone, and if it doesn't perform the measurement properly, please unchec… 2020-10-28 11:23:18
Fitrus+ is compatible with Android 5.0 or above, and iOS 9.0 or above. However, some Androids and iPads will not be compatible. 2020-10-28 11:14:56
Fitrus+ is compatible with Android 5.0 or above, and iOS 9.0 or above. However, some Androids and iPads will not be compatible. 2020-06-28 09:36:15
Fitrus Plus is not a medical device and is not a product for the disease diagnosis, treatment, cure, or prevention. Please consult with experts on disease diagnosis, treatment, cure, and prevention. 2020-07-16 16:30:16
It uses a very low electric current of 50 kHz, about 150uA or less, so even children and the elderly cannot feel it during measurement. If you do feel any discomfort, please stop using it. 2020-07-15 16:29:29
You may recharge the device using the USB cable (Micro 5pin) included in the package. 2020-07-14 16:28:55
The device is being delivered fully charged but battery loss may occur during delivery. It is recommended to charge it completely once delivered before using the device. 2020-07-13 16:28:01
Yes, all operations are normally performed while charging it. 2020-07-13 16:08:53
No, you don't have to. The device is automatically turned off after the measurement is completed. 2020-07-12 16:04:41
Yes, it is optimized for smartphones with Android version 5.0 and iOS version 9.0 or higher. Not all Android devices, tablets, and iPads are supported. If you are a user of some Android smartphones such as Xiaomi and Huawei, please contact us. All measurements captured through the device will be re… 2020-07-10 15:30:35
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